A good moving company can make the difference between a smooth move and one filled with stress. The best moving companies provide excellent customer service and are able to meet your moving needs, from packing all the way to getting your items delivered to their new home. To find a great moving company, ask for recommendations from friends and family members. You can also research companies by looking at online reviews and checking out their websites, social media pages, and transportation licensing department sites, says Consumer Reports.
When choosing a moving moving companies geneva company, you should understand exactly what services they are going to provide you with and how much they will cost. Look at the company website for this information, but it’s also important to ask about things like whether packing materials are included, if truck fuel is included in your overall price, and what happens if something goes wrong with your move, such as damage or lost items.
You may want to get a binding estimate for your move, which locks in the price and ensures that you’ll pay what was quoted once services are completed. Nonbinding estimates are subject to change based on factors like how many boxes are packed and shipped or shipment weight, but they cannot increase by more than 110% of the original quote.
It’s also a good idea to choose a moving company with a physical address and a motor carrier number that you can find by using the Licensing & Insurance Carrier Search tool on the Department of Transportation website, suggests Consumer Reports. This will help you track down complaints and reviews about the company from customers, as well as any government actions taken against it.
Once you’ve narrowed down your options, make sure to get a few quotes from different companies before choosing one. This is a good time to discuss what’s most important to you, such as how quickly your belongings need to be moved and if they need to be packed or unpacked before the movers arrive.
Ask the company about their communication and customer service policies. How long does it take to get a response from their customer service department? How do they keep clients informed during the moving process? You should also find out how much the company charges for storage and what their policy is on delivering damaged items.
If you’re making a local move, it’s likely that your movers will give you a delivery date window, which could be anywhere from a week to two weeks out. If you have flexibility, you may be able to get a better rate if you can move on an earlier or later day.